CRM Mitchell1, Author at Silver Arrows Motors

2016 Audi A6
Mileage
52,100
Service Date
9/27/2022
Services Performed
ENGINE AND TRANSMISSION MOUNTS – Remove & Replace – Engine,Front,Both Sides & Trans mount
Perform Tire Rotation and Balance. Front to Rear.
RICK S. gave our service a 5 star review on 9/27/2022
2016 Lexus RX 350
Mileage
80,040
Service Date
9/20/2022
Services Performed
Perform Synthetic Engine Oil & Filter Change
Test vehicle systems battery; Battery test marginal, Recommend replacement. Charging system normal operation.
SYSTEMS BATTERY – Remove & Replace – [Includes: Test.]
Road test vehicle ; Vehicle has a Soft/Forgiving ride quality. Front and rear shocks dampening is normal operation. ,,, Check Drivetrain/Suspension ; Front and Rear shock absorbers and Struts ok ; Front and Rear control arm bushings ok (Fronts slightly cracking, but good). Could not verify any problems with the vehicle.
) Brake Fluid Flush Service due every 30k or every 2 yrs. ) Engine Air Filter replacement due every 30k. ) Cabin Filter Replacement due every 30k. ) Spark plugs due at 120k.
JASON C. gave our service a 5 star review on 9/21/2022
2011 Mercedes-Benz GLK350
Mileage
144,518
Service Date
9/20/2022
Services Performed
Road tested vehicle, transmission currently has harsh engagement when shifting. Recommend fluid renewal/flush attempt, cannot be sure if contamination of clutches and torque converter has caused excessive wear, replacement of transmission and torque converter may be necessary to remedy
Includes removal of transmission valve body assembly to allow most possible amount of contaminated fluid to be drained
After several attempts to flush transmission, fluid appears to be much better in color but previous glycol damage to clutches has rendered the transmission unusable, recommend replacing
Transmission cooler internal to cooling system radiator has failed allowing transmission fluid and engine coolant to mix inside engine cooling system and inside transmission, recommend replacing radiator and flush fluid in both systems
Replaced radiator assembly and flushed cooling system, cooling system working normally at this time
Replaced transmission assembly with torque converter(used parts), performed shift adaptations, vehicle shifts normally at this time
Shipping Charges
5 Gallons Gasoline
PAUL C. gave our service a 5 star review on 9/21/2022
2014 Mercedes-Benz CLA250
Mileage
94,163
Service Date
9/19/2022
Services Performed
Perform Synthetic Engine Oil & Filter Change
Coolant level slightly low. Topped off coolant level. No leaks found at this time.
Found LT/side headlamp high beam not working but RT/side high beam ok. Check Headlamp units for trouble codes; Found no codes in either control units. Check actual values for headlamp control ; Found Lt/side headlamp unit does not recognize High beam request via the CAN Data Bus. Also, does not recognize crcuit 15 (Key On signal). ,,, Possible faulty Lt/side Headlamp control Module. Recommend to take vehicle to MBZ Dealer for further diagnosis and repair. Note* If it is determined that the Ltl/side Headlamp Control Module needs to be replaced ; We will not be able to perform initial start up programming/Coding for the repair.
See Courtesy Inspection…
) Rt/frt sway bar link has a leaking upper boot; Recommend to replace rt/frt sway bar link rod – $125. ) Engine air filter dusty; Recommend replace – $93. ) Brake Fluid discolored/idirty; Due every 2 yrs; Recommend brake flush – $139. ) Rt/rear wheel has slight bend on inner lip, probably not noticeable while driving ; Previously noted. Ask Client Regarding following maintenance items: ) Cabin filters due every 20k miles – $141. ) Transmission service due every 40k miles – $687. ) Spark plugs due every 60k miles – $236.
JASMINE C. gave our service a 5 star review on 9/20/2022
2008 Mercedes-Benz E350
Mileage
131,120
Service Date
9/12/2022
Services Performed
Inspect front end of vehicle including suspension components ; Found Lt/frt sway bar link loose ; re-secured Lt/frt sway bar link which was the source of the knock/clunk noise. ,,, Also, found Lt/frt upper control arm ball joint and nut stripped ; does not tightened when nut is turned. Recommend to replace Lt/frt upper ball joint.
Note* Check Engine Light is on.
FREDDIE S. gave our service a 5 star review on 9/12/2022
2005 BMW 530i
Mileage
190,415
Service Date
9/8/2022
Services Performed
Perform Synthetic Engine Oil & Filter Change
) Hood Support shocks weak/worn. ) Engine Oil Pan leaking , Light/moderate. Previously recommended reseal.
CYNTHIA C. gave our service a 5 star review on 9/8/2022
2014 Mercedes-Benz C250
Mileage
81,460
Service Date
9/2/2022
Services Performed
Found coolant level a little low. Topped off coolant and pressure test cooling system; Found no leaks at this time. Client to monitor for now.
Perform Synthetic Engine Oil & Filter Change
) Brake Fluid Discolored ; Recommend Brake fluid flush Service. ) Ask Client regarding previous service history.
GINA T. gave our service a 5 star review on 9/2/2022
2004 Mercedes-Benz CLK500
Mileage
145,361
Service Date
8/17/2022
Services Performed
Connected scan tool to vehicle, checked for available fault codes, 2 codes found: 1. P2001 – malfunction of exhaust gas recirlulation, and 2. P2069 – Fault stored in transmission module(P2502 – gear is implausible or transmission is slipping). Inspected EGR system, found vacuum hose to diaphram of EGR valve deteriorating and starting to leak, and vacuum hose to MAP sensor also deteriorating and breaking apart. Replaced all vacuum hoses to intake manifold(egr, secondary air, and map sensor), tested egr valve with actuation via scan tool, egr system working normally. Checked transmission fluid level for transmission slipping fault code, found transmission approximately 1.5qts low on fluid. Added 1.5qts atf to transmission and road tested vehicle, transmission shifts normally at this time
1. 3rd brake light assembly does not work, recommend replacing 2. Transmission fluid leaks at shift shaft seal and shift interlock/parking pawl seals as well as pan appears to leak, recommend resealing/servicing 3. Engine/transmission mounts worn/collapsed causing vibration, recommend replacing 4. Turn signal switches left and right will not stay in position when actuated, must hold in position by hand to stay on, recommend installing new combination switch assembly to remedy
ALBERT M. gave our service a 5 star review on 8/18/2022
2005 Mercedes-Benz G55
Mileage
83,795
Service Date
8/5/2022
Services Performed
Synthetic Engine Oil Change
1. ABS warning lights display, no communication with traction systems module, further testing required to determine repairs needed
ZACH R. gave our service a 5 star review on 8/5/2022
2014 Mercedes-Benz E350
Mileage
158,111
Service Date
6/27/2022
Services Performed
Perform Synthetic engine Oil & Filter Change – Client Supplied Own Engine Oil.
RAM M. gave our service a 5 star review on 6/29/2022

CRM Mitchell1

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