CRM Mitchell1, Author at Silver Arrows Motors

2020 Mercedes-Benz E350
Mileage
28,844
Service Date
4/11/2023
Services Performed
Perform Synthetic Engine Oil & Filter Change
Check vehicle for trouble codes ; N66/2 Back Up Camera = B21FFEB (The Reversing Camera has a malfunction). PerformTest program for code ; Result is to replace Back up Camera Module and Program.
) Tires are worn at or near wear bars ; Also, 2019 & 2020 production. Recommend Replacements. ) Ask Client regarding previous service history ; Brake flush 2yrs, Cabin Filters replacement 2yrs,
CABIN AIR FILTER – Remove & Replace – Both
CHARLES W. gave our service a 5 star review on 4/11/2023
2007 Mercedes-Benz S550
Mileage
167,984
Service Date
3/29/2023
Services Performed
Perform Synthetic Engine Oil & Filter Change
Check Engine Belt Drive ; Engine belt drive making noise when engine is first started and when revving engine ; Found belt tensioner weak and smooth idler pulley worn where paint/coating has rubbed off on the inner sides of pulley. Replaced Belt tensioner and smooth idler pulley. Note* There is a moderate engine oil leak from the engine oil filter housing. The oil leaking is spreading down the front side of the engine and collecting an oily/dirt build up on the components. This will contaminate the engine belt over time. Recommend to reseal engine oil filter housing and oil cooler unit.
) Engine Oil Filter Housing leaking ; Moderate leak will contaminate engine belt drive. Recommend reseal oil filter housing and cooler.
ALLISTER M. gave our service a 5 star review on 3/30/2023
2014 Mercedes-Benz E350
Mileage
76,313
Service Date
3/24/2023
Services Performed
Recommend to replace LT/Side Tail light assembly.
TAIL LAMP ASSEMBLY – Remove & Replace – Each ; Left Side
Installed front outer chrome trim pieces for front lower bumper/air dam. Note* Front bumper and undercarriage has road hazard damage. The retaining clips and brackets that secure the chrome trim pieces are also damaged/missing. I tried to secure the chrome trim pieces as best as possible with nylo tie straps where needed. ,,, THERE ARE NO WARRANTIES ON THIS REPAIR. THE CORRECT REPAIR WOULD BE TO REPLACE FRONT BUMPER AND NECESSARY SUPPORT COMPONENTS…
Perform Synthetic Engine Oil & Filter Change
COURTESY INSPECTION
CHRIS D. gave our service a 5 star review on 3/24/2023
2007 Mercedes-Benz S550
Mileage
166,027
Service Date
2/20/2023
Services Performed
Found A/C system low on refrigerant. Recommend service a/c system and check for leaks.
Perform A/C System Service ; Also, to add a/c leak detection dye/oil.
DRIVE BELT IDLER PULLEY (GROOVED) – Remove & Replace –
ALLISTER M. gave our service a 5 star review on 2/20/2023
2015 Audi A5 Quattro
Mileage
60,306
Service Date
2/17/2023
Services Performed
Perform Synthetic Engine Oil & Filter Change
) Rt/side Engine mount worn/leaking ; Recommend to replace both side engine mounts. ) Rt/side Guide arm bushing worn/leaking ; Recommend replace both front guide arm bushings. ) Hood support shock worn / no support. Recommend replace. ) Rear Brake pads at approx 3-4 mm remaining material ; will need soon. ) Engine Air Filter mildly dirty/dusty ; Re-inspect at next service visit. ) Cabin filter replacement recommended approx every 20k miles ; Ask Client regarding Previous Service History. ) Spark plug replacement recommended every 35k miles ; Ask Client regarding Previous Service History. ) CVT Transmission Fluid Service recommended every 35k miles ; Ask Client regarding Previous Service History.
MARIANA L. gave our service a 5 star review on 2/17/2023
2009 Mercedes-Benz E350
Mileage
254,182
Service Date
11/7/2022
Services Performed
Check vehicle for trouble codes; no codes in engines. Test fuel pressure and delivery ; Found no fuel pressure at fuel rail. Perform electrical test for fuel pump; found 11.3 vdc while vehicle is cranking, but no output from fuel pump assembly. Recommend to replace fuel pump.
FUEL PUMP – Remove & Replace – Wagon
Perform Synthetic Engine Oil & Filter Change
) Front Brake Pads are at approx 3mm material remaining ; Recommend to replace front brake pads – ($266). ) Vibration felt at idle ; Engine mounts worn ; Recommend replacements.
VICTOR F. gave our service a 5 star review on 11/7/2022
2018 Audi Q7
Mileage
81,273
Service Date
11/1/2022
Services Performed
Found coolant leaking from thermostat housing more than prior visit. Recommend to replace both the thermostat and the water pump at the same time.
LEFT ENGINE MOUNT – Remove & Replace – In-Line4 Engine,Left Side
RIGHT ENGINE MOUNT – Remove & Replace – In-Line4 Engine,Right Side
Replace Front Brake Pads
WATER PUMP & THERMOSTAT HOUSING – Remove & Replace – In-Line4 Engine Temperature Control Actuator,N493
COURTESY INSPECTION
FRANCESCA G. gave our service a 5 star review on 11/1/2022
2018 Mercedes-Benz E300
Mileage
35,607
Service Date
10/17/2022
Services Performed
Perform synthetic Engine Oil & Filter Change
) Both Rear Tires are worn on inner edges where the tires are starting to separate and cord are being exposed ; Nee new Tires ASAP.
IULIIA S. gave our service a 5 star review on 10/19/2022
2017 Mercedes-Benz E400
Mileage
52,409
Service Date
10/18/2022
Services Performed
Perform Synthetic Engine Oil & Filter Change
) Three Wheels are Bent ; All are bent but Left Rear. Recommend taking to wheel repair shop or replace wheels. ) Engine Air filter and Spark Plug Replacement are recommended at 50k miles. ) Brake Fluid Flush due every 2 yrs. ) A/C Cabin filters due every 1 yr.
NORMAN F. gave our service a 5 star review on 10/18/2022
2007 Chevrolet Corvette
Mileage
45,497
Service Date
9/27/2022
Services Performed
Lt/frt inner brake pad worn metal to metal ; Recommend to replace front brake pads & rotors.
Replace Front Brake Pads & Rotors
JAMES S. gave our service a 5 star review on 9/28/2022

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