CRM Mitchell1, Author at Silver Arrows Motors

2018 Mercedes-Benz E300
Mileage
30,447
Service Date
4/11/2022
Services Performed
Perform Maintenance "A" Service with Engine Oil & Filter Change ; Perform Tire/Wheel Rotation/Balance
) Engine Air Filter Lightly Dirty/Dusty ; Recommend to re-inspect at next service interval. ) Brake Fluid Flush Service due every 2 yrs. ) A/C Cabin filter Due every 2 yrs. ) Front and rear Brakes good at or above 70% material remaining.
IULIIA S. gave our service a 5 star review on 4/11/2022
2015 MINI Cooper Countryman
Mileage
82,307
Service Date
1/26/2022
Services Performed
Check vehicle for trouble codes; Engines = P0597 ( Thermostat Heater Control Circuit/open). Client could not leave vehicle for Diagnosis. Cleared trouble code. Client to monitor to see if code is redeteced and will reschedule if needed.
RIZZO R. gave our service a 5 star review on 1/28/2022
2010 Mercedes-Benz R350
Mileage
160,108
Service Date
12/29/2021
Services Performed
Check vehicle for trouble codes; Engines = 0189 (M16/6 Throttle valve actuator, mechanical fault, P2111). Found freeze frame data records shows 24 faults from throttle assembly. Check actuation range of travel for throttle valve actuator; ok/full range. Relearn throttle valve assembly. Clear trouble code for now. Recommend to replace throttle actuator assembly and perform relearn procedure.
Road test vehicle; found vehicle makes light/moderate knocking noise from front suspension when driving over bumps and turning. Check vehicle suspension/drivetrain; Found Rt/front strut assembly making noise internally. Recommend to replace both front strut assemblies. Also, noticed that rearward bushings on both front control arms are starting to crack. This is not the source of any noise but may want to be replaced at a later date; monitor for now.
) Engine oil leaking from engine oil centrifuge; Recommend replace. ) Transmission fluid leaking from transmission pan gasket; Recommend to replace pan gasket and trans filter; Perform transmission service; Ask client when transmission service last performed. ) Bulb out warning coming on; Recommend to replace both side license bulbs. ) Brake Fluid dirty; flush due every 2 yrs; Recommend flush. ) Engine Air filters dirty; Recommend replace. ) Cabin filters Dirty; Recommend replace. ) Shimmy felt at highway speeds; Front tires are worn and starting to have missing chunks; Recommend to replace front tires and have them balanced. ) SRS & Pre-Safe warning light coming on; Diagnosis required.
HERU A. gave our service a 5 star review on 12/29/2021
2018 Mercedes-Benz GLE350
Mileage
28,014
Service Date
12/23/2021
Services Performed
) Check Vehicle for Trouble Codes; Multiple stored codes for low voltage and related codes due to low voltage; Cleared Trouble Codes and Road test; ok for now. ) Vibration felt at highway speeds during Road Test; Recommend wheel balance first. ) All Tires are 2017 production ; Tread ok for now ; Industry standard is to replace at 5 year interval. ) Engine oil Light/clean ; Looks recently replaced ; Oil Change Due every 5k. ) All Brakes at or above 7mm remaining pad material; good. Engine Air Filter Slightly dusty; Recommend replacing at next service interval. ) Vehicle has Keyless-Go ; However, Keyless-Go start button missing from ignition switch ; Recommend Installing one. ) Brake Fluid Clean/Light ; Ok for now ; Brake flush due every 2 yrs. ) Recommend replacing Cabin Filter every 20k miles.
Performed Wheel Balance and Road Test ; No longer vibration felt at highway speeds; Good.
LOREN M. gave our service a 5 star review on 12/23/2021
2015 Nissan Altima
Mileage
101,180
Service Date
12/7/2021
Services Performed
Perform Wheel Alignment
Perform Tire Rotation and Balance
) After tire Rotation/Balance ; the better set of tires are on the front. The tires in the front are 2018 production tires and the tires on the rear are 2016 production ; The rear tires are worn close to wear bars; Recommend to replace the rear tires.
MARINELA L. gave our service a 5 star review on 12/11/2021
2008 Mercedes-Benz C350
Mileage
46,634
Service Date
11/17/2021
Services Performed
check Vehicle for trouble codes; EIS = A25464 (The Electric steering lock is faulty, An implausible signal exists). Found electronic steering lock has internal electrical malfunction; no communication. Recommend to replace electronic steering lock unit.
STEERING COLUMN – Removal & Installation – Adjustable Column
SUBLET REPAIR – Install and Program Steering Lock Emulator Unit ; Note* Vehicle will no longer have mechanical steering lock.
Perform Transmission service – 722.9 Red Fluid
POWELL H. gave our service a 5 star review on 11/17/2021
2017 Acura RDX
Mileage
35,275
Service Date
10/6/2021
Services Performed
test vehicle systems Battery; Battery Failed Test ; Bad Cell. Recommend to replace Systems Battery.
RACHEL M. gave our service a 5 star review on 10/6/2021
2004 Mercedes-Benz SL500
Mileage
92,428
Service Date
10/5/2021
Services Performed
Vehicle in okay condition after drying. Found a/c control module inoperative at this time. Removed a/c module and opened module for inspection of circuit board, found water intrusion at a/c control module has damaged circuit board/electronics. Replaced a/c control module with used module, found a/c working normally at this time
Replaced front suspension accumulator assembly, client supplied part
Replaced rear suspension accumulator assembly, client supplied part
NIELS H. gave our service a 5 star review on 10/6/2021
2015 Audi A5 Quattro
Mileage
51,071
Service Date
9/21/2021
Services Performed
SYSTEMS BATTERY – Remove & Replace – [Includes: Test.]
MARIANA L. gave our service a 5 star review on 9/21/2021
2011 Mercedes-Benz R350
Mileage
113,309
Service Date
8/24/2021
Services Performed
FOODS
PETER H. gave our service a 5 star review on 8/25/2021

CRM Mitchell1

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